Insurance & Your Office: How to Handle Denials, Payment Issues, and Patient & Office Issues
12 CE hours for DCs
6 CE hours for CAs & CTAs
In this seminar, Dr. Hayes will discuss successful ways to overcome common practice issues including:
How to handle denials
Payment issues
Understanding proper ICD and CPT coding
Auditing your office
Insurance issues
How to handle upset patients
What your staff should and should not be saying or doing
Phone etiquette
Both the doctor and the CA will come away from this seminar with a better understanding of how to handle these fundamental problems and keep your office running at a higher level.
Dr. Hayes is well known as an expert in the insurance and medical malpractice field by chiropractors as well as the insurance industry. He has been a consultant for Blue Cross Blue Shield of Oklahoma since 1985. He has consulted with many insurance companies regarding chiropractic Benefits. He successfully won a case in 2022 against an insurance plan attempting to get over $200,000 back from a DC for their perceived billing for maintenance care when in fact it was appropriate care. He has been an expert witness on many cases and has been teaching on the topics of Medicare, Insurance, Risk Management, Documentation, Medical Malpractice, for many years.
12 CE hours
CE Hours For:
TN - CTA & DC hours
*Attendance letters for this seminar will be emailed out and reported to CE Broker within 24 hours.
Approval Numbers
(not all states assign numbers)
PACE Course ID: 122823INS
CE Broker #: CEB: 20-1132174
Tennessee: 12 CE hours for DCs; 6 CE hours for CTAs (attend any 6 hours - or all hours - you choose)
Cost:
$0 - Doctor Program Members
$500.00- Non-Member DCs
$250.00- Non-Member CAs
Click here if you are not a member, but would like to learn how you can take this seminar for free!
*Rates increase $75 the Monday prior to the seminar. This includes Doctor Program members.