CA Front Office Training
2 Hours
This class will be a presented as a live-stream webinar using the Zoom platform. To attend, you will connect via the internet at your home or office and see everything as you would in a classroom. The Monday before the webinar, you will receive an email with the instructions and links to log into the program on the seminar date.
This CA training webinar is all about front desk procedures.... answering phones, scheduling and rescheduling patients. Confirming insurance. Handling questions and obstacles with patients, and much more.
What your CA will learn:
1. Answering the phone, handling scheduling questions.
2. Most common questions about the doctors office, chiropractic,
3. Most common obstacles to patient scheduling, rescheduling, canceling
4. Talking with other providers, terminology, requesting records
5. Hiring staff to jobs that fit their personality so they can excel.
CE hours for:
NC, TN
CE Approvals:
NC - CAs
TN - CTAs
PACE Course ID: 71522CA
CE Broker #: 20-910911
Cost:
$0 - CA Doctor Program Members (The CA is a member)
$49 - Non-Member CAs
*Rates increase $25 the Monday prior to the seminar. This includes Doctor Program members.
**Must have at least 1 person registered a week prior to the seminar to avoid cancellation.